Support

Tell us what happened.

Email [email protected] with your app version, Android version, device model, and a short description of what you were trying to do.

Keep feedback private

Do not include photos, videos, filenames, invitation URLs, sign-in links, verification codes, passwords, or device credentials. A screenshot of the app interface is usually enough to help us understand the issue.

Urgent access concerns

If you think an invitation or device has been exposed, revoke that Person or stop sharing the album from the owner app, then contact us with only the owner email address and a description of the concern.

Missing credits or payment support

If a website purchase has not appeared after a few minutes, sign in at the AasaanShare account page and refresh it. If you still need help, email [email protected] with the account email, the approximate purchase time, and the Stripe receipt identifier. Do not send card numbers or sign-in links.